Online Support Request
When received, this form will be logged as a support call in the same manner as if you had telephoned. However, your providing complete and legible information will speed up the information-gathering process and reduce phone tag. Please type the information in the boxes provided.
Your Name:
Client Code (in menu)
Your Firm:
Logon/Account
Your User ID:
Password
Package (GL, PR, etc):
Command or Menu Name & Choice #
Complete Description of Problem:
Additional Information (if applicable)
Report Date(s):
Empl. #:
Journal #:
P/E Date:
Bank #:
PR Code:
Check #:
Date:
Queue:
Void Date:
Device:
Vendor:
Printer Type:
Invoice #:
G/L Acct# (s):
Error Message:
